Privacy Policy

Last updated: 1 November 2026

This Privacy Policy explains how RB Marketplace ("we", "us") collects, uses and protects personal information when you visit rbmarketplace.co, create an account, buy from vendors or sell as a vendor.

1. Information we collect

• Account details: name, e-mail address, password (stored encrypted) and, if you choose, phone number.
• Order details: billing and shipping address, items ordered and order history. Card payments are processed by our payment providers; we do not store full card numbers.
• Vendor details: store name, store address, contact details and payout information needed to pay vendor earnings.
• Technical data: IP address, browser type and cookies needed to run the site (see our Cookie Policy).

2. How we use it

• To create and manage your account and your store.
• To process orders, payments, shipping, returns and vendor payouts.
• To send service e-mails such as order confirmations, account approval and password reset.
• To keep the marketplace secure and prevent fraud.
• To send newsletters only when you subscribe; you can unsubscribe at any time.

3. Sharing

We share order details with the vendor who fulfils your order, and with payment, shipping and e-mail providers only as needed to deliver the service. We do not sell personal information. We may disclose information when required by law.

4. Vendor information

A vendor's store name, products and public store page are visible to shoppers. A vendor's personal e-mail address and phone number are not shown on the public store page.

5. Retention and security

We keep personal information for as long as your account is active or as needed for orders, accounting and legal obligations, and protect it with access controls and encrypted connections (HTTPS).

6. Your choices

You can view and update your account details at any time from your account page, and ask us to delete your account or correct your information.

7. Contact

Questions about this policy: admin@rbmarketplace.co, RB Marketplace, 518 Rising Sun Avenue, Philadelphia, PA 19140, United States.